I have done a couple presentations this year on project management, particularly in the area of risk management. At the recent Canadian West Coast Chapter of the Project Management Institute's Conference here in Vancouver, I spoke about Project Recovery. This is the art of fixing bad projects. I usually get the call just before the lawyers are summoned. It is a bad situation, and a neutral third-party is often helpful to think things through from a new perspective and to engage with the stakeholders in a different way. In every such project I have been brought in to, the root cause is the same: respect. Stakeholders don't feel heard, respected, or understood. This is across industries; from health care to development to construction. This is why change management is such an important component of a robust project management approach.