Strategic planning is a key function for senior leadership, setting the organization’s direction for the next several years.  Lengthy timeframes, ignoring culture, too many goals not tied to measurable outcomes, lack of communication with key stakeholders and staff, and having too much room for interpretation can result in an ineffective plan.  Our approach not only sets the strategic direction, but also the actions required to get you to your goals. 

Having a suite of interrelated and cohesive policies, procedures, and standards of practice are important tools for your organization’s operations.  Ensuring that your key requirements are documented takes the guesswork out of day-to-day activities, leaving your staff to use their creativity in places where it matters.   ISC works with you to understand where consistency is important and engages your team to develop workable documentation that helps rather than hinders. 

Without a dynamic governance structure that meets your strategic objectives and mitigates controllable risks, your organization may suffer.   ISC develops your governance framework to manage operations and performance objectives across organizational levels.  Crafting proper oversight, reporting, transparency, and accountability structures provides senior leaders the tools they need to make decisions and guide the business forward.

Documented processes are intended to optimize workflows, increase consistency, and reduce risk.  When processes are complicated, unstructured, or inefficient, staff and leadership are less likely to follow them.  With innovative solutions and strategies, we improve your organization’s operations and structures. We identify, analyze, and improve existing business processes across platforms, incorporating technology solutions and staff resources to maximize efficiency.  

Funders need to know their money is being put to good use.  Using industry best practices, ISC evaluates the program’s governance, administration, operations, and financial performance against expectations. We provide actionable recommendations for improvement going forward.  A mix of qualitative and quantitative approaches ensures a holistic examination of program’s actions and outputs that drive towards impactful outcomes. 

Organizations must be prepared for disasters as the consequences of data loss, injuries, loss of assets, and reduced productivity can be significant.  We help groups develop and implement disaster response plans, crisis protocols, and preparedness training that manages risks and gets you back in business quickly.

Our team of qualitative and quantitative researchers undertake academic-level social science research, regardless of your sector or interest area.  Using best in class techniques and technology, we develop workable research plans that provide you with the evidence you need to advance your policy decisions.